Shinagawa Refractories Australasia operate in-house research and development laboratories where new and improved materials are tried and tested. These laboratories are staffed by qualified and experienced personnel and are capable of a wide range of both room and high temperature testing.

Technical credentials are further enhanced by access to both technology and testing facilities from its parent company, Shinagawa Refractories of Japan and their well renowned Research Centre. Shinagawa Refractories Australasia also maintain technical exchange agreements with a variety of refractory manufacturers from around the world.